Return Policy

 

RETURN / EXCHANGE POLICY

IMPORTANT NOTE:

DOUBLE CHECK YOUR ORDER BEFORE PLACING IT TO AVOID ANY HASSLES.

SIZE/COLOR CHANGES:

EMAIL US AT INTIFADA.APPAREL@GMAIL.COM FOR SIZE OR COLOR CHANGES BEFORE YOUR ORDER IS FULFILLED. ONCE FULFILLED, CHANGES CANNOT BE MADE.

ORDER CANCELLATIONS ARE NOT ALLOWED ONCE ORDER IS CONFIRMED.

RETURNS AND EXCHANGES:

  • TIME FRAME: YOU HAVE 4 DAYS FROM THE DELIVERY DATE TO REQUEST A RETURN OR EXCHANGE AT INTIFADA.APPAREL@GMAIL.COM
  • AFTER 4 DAYS: WE WILL NOT OFFER RETURNS OR EXCHANGES.

RETURNS:

  • FOR STORE CREDIT ONLY.
  • ITEMS MUST BE UNWORN, UNWASHED, IN ITS ORIGINAL CONDITION, WITH TAGS ATTACHED.
  • YOU ARE RESPONSIBLE FOR COVERING YOUR RETURN / EXCHANGE SHIPPING COSTS AS WELL AS THE NEW SHIPPING FEE. PLEASE NOT THAT SHIPPING FEES ARE NON-REFUNDABLE. IF YOU RECEIVE STORE CREDIT, IT WILL BE AVAILABLE FOR FUTURE USE AND YOU WILL BE PROVIDED WITH A SPECIFIC CODE. 

DAMAGES AND ISSUES:

  • REPORT DEFECTS OR WRONG ITEMS IMMEDIATELY UPON RECEIPT. WE WILL EVALUATE AND RESOLVE THE ISSUE.

NON-REFUNDABLE/FINAL SALE MERCHANDISE:

  • ITEMS MARKED "FINAL SALE" CANNOT BE RETURNED, EXCHANGED, OR REFUNDED. REVIEW YOUR ORDER CAREFULLY.

LOST/STOLEN PACKAGES:

  • CHECK YOUR PACKAGE TRACKING AT 'TRACK YOUR ORDER' TAB
  • REPORT MISSING PACKAGES WITHIN 2 WEEKS OF DELIVERY CONFIRMATION.
  • WE ARE NOT LIABLE FOR LOST/STOLEN PACKAGES IF THE SHIPPING ADDRESS IS CORRECT.